ROFL When I actually help out my clients, especially Gobshite Quarterly ( http://www.gobshitequarterly.com/ ), they are actually more computer savvy than the person you just described. Hell, GobQ even keeps a backup of their computers on an external hard drive ('course they use Mac, but not going to debate Mac vs. PC). And all of my clients are about the same age, if not older, than that person.